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Digital download — delivered as two editable Microsoft Word (.docx) files immediately upon purchase. Compatible with Microsoft Word and Google Docs.
Effective communication with Deaf and Hard of Hearing patients requires both a clinical protocol and an organizational policy — one tells your staff what to do in the moment, the other establishes the legal framework behind it. This bundle gives you both documents together at a savings.
What's included:
Deaf Patient Communication Protocol — complete step-by-step clinical framework for communication access from intake through discharge, including ASL interpreting, CART, CDI guidance, VRI standards, family member interpreter policy, and emergency protocols
Effective Communication Policy — umbrella organizational policy establishing your legal commitment to effective communication for all patients with communication-related disabilities under ADA Titles II & III and Section 1557
Who this is for:
Hospitals, FQHCs, community health centers, behavioral health organizations, outpatient clinics, and any clinical setting serving Deaf and Hard of Hearing patients. Both documents should be in place — the policy establishes the commitment, the protocol implements it.
Bundle savings: $47 vs. buying individually ($197 + $147 = $344)
Built on: ADA Title II (28 CFR § 35.160) · ADA Title III (28 CFR § 36.303) · Section 1557 of the ACA (45 CFR §§ 92.201–92.202) · Section 504 of the Rehabilitation Act · HHS OCR Guidance
These templates are provided for operational and compliance guidance purposes only and do not constitute legal advice. Organizations should review all compliance documentation with qualified legal counsel prior to implementation. Rae & Rae Access Consulting LLC makes no representations that these templates satisfy all applicable legal requirements in every jurisdiction.
Minor corrections and formatting updates to any template included in this bundle are provided to all previous purchasers at no charge. When changes in law, regulation, or agency guidance require a substantive revision to an individual template, the updated file is available for separate purchase at 50% off the individual template price — you will not need to repurchase the full bundle. Clients on a Consulting Access Retainer or Quarterly Compliance Partnership receive all substantive updates automatically as part of their engagement. To receive update notifications, ensure your purchase email is current.
Need employee accommodation policies for Deaf and Hard of Hearing staff? See the Deaf/HoH Workplace Bundle.
Digital download — delivered as two editable Microsoft Word (.docx) files immediately upon purchase. Compatible with Microsoft Word and Google Docs.
Effective communication with Deaf and Hard of Hearing patients requires both a clinical protocol and an organizational policy — one tells your staff what to do in the moment, the other establishes the legal framework behind it. This bundle gives you both documents together at a savings.
What's included:
Deaf Patient Communication Protocol — complete step-by-step clinical framework for communication access from intake through discharge, including ASL interpreting, CART, CDI guidance, VRI standards, family member interpreter policy, and emergency protocols
Effective Communication Policy — umbrella organizational policy establishing your legal commitment to effective communication for all patients with communication-related disabilities under ADA Titles II & III and Section 1557
Who this is for:
Hospitals, FQHCs, community health centers, behavioral health organizations, outpatient clinics, and any clinical setting serving Deaf and Hard of Hearing patients. Both documents should be in place — the policy establishes the commitment, the protocol implements it.
Bundle savings: $47 vs. buying individually ($197 + $147 = $344)
Built on: ADA Title II (28 CFR § 35.160) · ADA Title III (28 CFR § 36.303) · Section 1557 of the ACA (45 CFR §§ 92.201–92.202) · Section 504 of the Rehabilitation Act · HHS OCR Guidance
These templates are provided for operational and compliance guidance purposes only and do not constitute legal advice. Organizations should review all compliance documentation with qualified legal counsel prior to implementation. Rae & Rae Access Consulting LLC makes no representations that these templates satisfy all applicable legal requirements in every jurisdiction.
Minor corrections and formatting updates to any template included in this bundle are provided to all previous purchasers at no charge. When changes in law, regulation, or agency guidance require a substantive revision to an individual template, the updated file is available for separate purchase at 50% off the individual template price — you will not need to repurchase the full bundle. Clients on a Consulting Access Retainer or Quarterly Compliance Partnership receive all substantive updates automatically as part of their engagement. To receive update notifications, ensure your purchase email is current.
Need employee accommodation policies for Deaf and Hard of Hearing staff? See the Deaf/HoH Workplace Bundle.