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Digital download — delivered as an editable Microsoft Word (.docx) file immediately upon purchase. Compatible with Microsoft Word and Google Docs.
A grievance procedure is a federal requirement under ADA Title II and Section 504 for any public entity or organization receiving federal financial assistance — and one of the first things OCR requests when a complaint is filed. This template gives your organization a complete, audit-ready grievance process that protects both the complainant and your organization at every step.
What's included:
ADA Coordinator designation requirements and responsibilities
Grievance intake form with required data fields
Written acknowledgment framework with required response timelines
Investigation process with confidentiality protections
Written determination and findings framework
Internal appeal process with independent appeal officer requirements
Anti-retaliation protections for complainants and witnesses
EEOC and DOJ external filing information
Recordkeeping requirements and retention guidance
Section 1557 grievance procedure alignment for healthcare covered entities
Who this is for:
Public entities, healthcare organizations, FQHCs, community health centers, and any organization receiving federal financial assistance required to maintain a grievance procedure under ADA Title II, Section 504, or Section 1557 of the Affordable Care Act.
Built on: ADA Title II (28 CFR § 35.107) · Section 504 of the Rehabilitation Act (45 CFR § 84.7(b)) · Section 1557 of the ACA (45 CFR § 92.8(c)) · ADA Titles I & III · ADAAA
These templates are provided for operational and compliance guidance purposes only and do not constitute legal advice. Organizations should review all compliance documentation with qualified legal counsel prior to implementation. Rae & Rae Access Consulting LLC makes no representations that these templates satisfy all applicable legal requirements in every jurisdiction.
Minor corrections and formatting updates are provided to all previous purchasers at no charge. When changes in law, regulation, or agency guidance require a substantive revision, updated versions are available to previous purchasers at 50% off the current price. Clients on a Consulting Access Retainer or Quarterly Compliance Partnership receive all substantive updates automatically as part of their engagement. To receive update notifications, ensure your purchase email is current.
Digital download — delivered as an editable Microsoft Word (.docx) file immediately upon purchase. Compatible with Microsoft Word and Google Docs.
A grievance procedure is a federal requirement under ADA Title II and Section 504 for any public entity or organization receiving federal financial assistance — and one of the first things OCR requests when a complaint is filed. This template gives your organization a complete, audit-ready grievance process that protects both the complainant and your organization at every step.
What's included:
ADA Coordinator designation requirements and responsibilities
Grievance intake form with required data fields
Written acknowledgment framework with required response timelines
Investigation process with confidentiality protections
Written determination and findings framework
Internal appeal process with independent appeal officer requirements
Anti-retaliation protections for complainants and witnesses
EEOC and DOJ external filing information
Recordkeeping requirements and retention guidance
Section 1557 grievance procedure alignment for healthcare covered entities
Who this is for:
Public entities, healthcare organizations, FQHCs, community health centers, and any organization receiving federal financial assistance required to maintain a grievance procedure under ADA Title II, Section 504, or Section 1557 of the Affordable Care Act.
Built on: ADA Title II (28 CFR § 35.107) · Section 504 of the Rehabilitation Act (45 CFR § 84.7(b)) · Section 1557 of the ACA (45 CFR § 92.8(c)) · ADA Titles I & III · ADAAA
These templates are provided for operational and compliance guidance purposes only and do not constitute legal advice. Organizations should review all compliance documentation with qualified legal counsel prior to implementation. Rae & Rae Access Consulting LLC makes no representations that these templates satisfy all applicable legal requirements in every jurisdiction.
Minor corrections and formatting updates are provided to all previous purchasers at no charge. When changes in law, regulation, or agency guidance require a substantive revision, updated versions are available to previous purchasers at 50% off the current price. Clients on a Consulting Access Retainer or Quarterly Compliance Partnership receive all substantive updates automatically as part of their engagement. To receive update notifications, ensure your purchase email is current.